Telesales

Key Responsibilities

1. Tele-Sales

• Make outbound calls to potential customers to promote products/services.

• Convert leads generated through marketing campaigns, website inquiries, and referrals.

• Explain product features, pricing, offers, and benefits clearly.

• Follow up with leads to increase conversions and achieve sales targets.

• Maintain proper call logs, lead status, and customer details in CRM/Excel.

2. Customer Support

• Handle inbound calls, emails, chats, and WhatsApp queries from existing and new customers.

• Resolve customer issues, provide product information, and ensure prompt assistance.

• Record all customer interactions and ensure timely resolution of complaints.

• Build good rapport with customers to maintain long-term relationships.

3. Coordination & Follow-ups

• Coordinate with internal teams (sales, operations, marketing) for smoother customer handling.

• Follow up with customers post-sale to ensure satisfaction and gather feedback.

• Inform customers about offers, new products, and updates.

4. Reporting & Documentation

• Update CRM systems daily with call outcomes, lead progress, and feedback.

• Prepare weekly and monthly reports on tele-sales activity, conversions, and customer support performance.

• Maintain accurate, organized documentation of customer interactions and sales pipelines.

Required Skills & Qualifications

• 0–3 years of experience in tele-sales, customer service, or call center operations.

• Excellent verbal communication, persuasion, and listening skills.

• Ability to handle customer objections and close sales.

• Basic computer knowledge (Excel, CRM tools, email handling).

• Strong problem-solving and customer-handling abilities.

• Comfortable working with daily call targets and KPIs.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18500 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Ki High Voltage Technology Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 10 Telesales at Ki High Voltage Technology Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.