Telesales

A Telecaller, also known as a telemarketer or phone sales representative, is primarily responsible for making outbound calls to potential customers to promote products or services, gather information, or follow up on previous interactions. They act as a crucial link between a company and its customers, engaging with individuals over the phone to build relationships and drive sales or gather valuable feedback.

Key Responsibilities of a Telecaller:

Outbound Calls:

Making a high volume of calls to potential customers to introduce products, services, or offers.

Customer Engagement:

Persuading customers, addressing their inquiries, and resolving issues or complaints.

Lead Generation and Sales:

Identifying potential customers and converting them into leads or sales through persuasive communication and follow-up.

Information Gathering:

Collecting customer information, feedback, and market research data.

Maintaining Records:

Accurately documenting call details, customer interactions, and sales progress.

Product Knowledge:

Staying informed about product features, benefits, and pricing to effectively communicate with customers.

Meeting Targets:

Achieving daily, weekly, or monthly sales or engagement targets and quotas.

Essential Skills for a Telecaller:

Communication Skills:

Excellent verbal communication, active listening, and the ability to convey information clearly and persuasively.

Persuasion and Negotiation:

Convincing customers to make purchases or take desired actions while handling objections effectively.

Customer Service Orientation:

Providing a positive and helpful customer experience, addressing concerns, and resolving issues professionally.

Problem-Solving:

Identifying and resolving customer issues or complaints efficiently.

Sales Acumen:

Understanding sales processes, identifying opportunities, and closing deals.

Adaptability:

Adjusting communication style and approach based on different customer personalities and situations.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Arwal.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., KESHAVA STOCK TRADING AND RESEARCH EVOLUTION PRIVATE L.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 10 Telesales at KESHAVA STOCK TRADING AND RESEARCH EVOLUTION PRIVATE L
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.