Telesales

Job Description:-

As a Customer Relationship Executive, you will be responsible for maintaining long-term client relationships, handling customer queries, and ensuring high levels of satisfaction.

Key Responsibilities'

1. Communicate with customers via phone, email, and chat in a professional and timely manner.

2. Provide accurate and knowledgeable answers regarding products, pricing, and availability.

3. Maintain and update customer database/records in the CRM system.

4. Build and maintain strong client relationships to ensure customer satisfaction and retention.

5. Handle and resolve customer complaints/queries related to brand, e-commerce, or shoots effectively.

Qualifications & Experience

Education: Graduate in any discipline.

Experience: 1 – 3 years.

Strong communication skills (English & Hindi).

Excellent problem-solving ability and customer-centric mindset.

Proficiency in MS Office, CRM tools is an added advantage.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Katha Rama Films.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 10 Telesales at Katha Rama Films
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.