Telesales

We are looking for a motivated Telesales Executive who can explain our product to potential leads, handle inquiries, and provide basic customer support.

Your role will include understanding the customer’s needs, explaining how our product works, scheduling demos if needed, and supporting them during onboarding.

🔑 Key Responsibilities

Sales & Lead Communication

Call incoming leads and explain the product in simple, clear language

Understand customer requirements and suggest the right plan

Convert leads into paid customers through effective communication

Follow daily call targets and maintain high-quality interactions

Product Explanation

Give product walkthrough over call/WhatsApp/Zoom (if required)

Explain key features, benefits, and use-cases

Answer pre-sales questions confidently

Customer Support & Onboarding

Assist new users in account setup and onboarding

Handle basic queries related to login, features, app usage, etc.

Coordinate with Customer Success Team for advanced issues

Maintain customer satisfaction by giving timely responses

Documentation & Reporting

Update CRM with call notes and lead status

Share customer feedback with the product team

Prepare daily/weekly reports on lead activity and conversions

🎯 Required Skills

Excellent communication skills (Hindi required, English optional but preferred)

Clear voice, confident speaking, and polite behavior

Ability to explain a tech product in simple words

Basic computer knowledge (CRM, WhatsApp, email, calling tools)

Ability to handle pressure and follow up consistently

🧑‍💼 Qualifications

Minimum 12th pass (Graduate preferred)

Prior telesales / customer support experience is a plus

Comfortable with phone / video -based communication

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6+ years Experience.