Telesales

Job Summary

We are seeking a motivated Telecaller to join our team. The Telecaller will be responsible for contacting potential or existing customers to inform them about products or services, answer queries, or handle customer concerns. The ideal candidate should be an excellent communicator and comfortable presenting products or services over the phone.

Key Responsibilities

• Make outbound calls to prospective customers to generate leads or sales.

• Follow up on incoming leads and maintain a database of customer information.

• Explain products, services, or company policies to customers.

• Record customer information accurately in CRM or call logs.

• Handle customer questions, complaints, or concerns professionally.

• Meet daily, weekly, and monthly targets for calls and conversions.

• Maintain positive relationships with clients to ensure repeat business.

• Escalate complex issues to supervisors as needed.

Requirements

• Education: Minimum 12th pass (Higher Secondary). Graduate preferred.

• Experience: 0–2 years in telecalling, telesales, customer service, or a related field.

• Skills:

  • Excellent verbal communication and listening skills.

  • Confident, persuasive, and polite telephone manner.

  • Ability to handle rejection and remain motivated.

  • Basic computer skills (MS Office, CRM software).

• Languages: Fluency in [insert languages relevant to your region, e.g., English and Hindi].

Work Conditions

• Full-time/Part-time

• Office-based or Work-from-home depending on company policy.

• Rotational shifts if required.

Salary and Benefits

• Fixed salary plus incentives based on performance.

• Performance bonuses, referral bonuses, and other perks as per company norms.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹13000 per month that depends on your interview. It's a Full Time job in Patna.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., HIRING HELPERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 50 Telesales at HIRING HELPERS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.