Role :Tele sales
Making outbound calls: Contacting potential and existing customers to promote products or services.
Understanding customer needs: Actively listening and asking questions to identify customer requirements.
Presenting solutions: Offering appropriate products or services based on customer needs.
Closing sales: Persuading customers to purchase products or services.
Handling customer inquiries: Answering questions, addressing complaints, and providing information.
Maintaining accurate records: Updating customer information in the database and documenting sales activities.
Meeting sales targets: Achieving set sales quotas and objectives.
Cross-selling and upselling: Offering additional products or services to existing customers.
Follow-up with customers: Maintaining relationships and ensuring customer satisfaction.
Staying informed: Keeping up with industry trends and competitor information.