We are looking for a Telesales to join our team HDFC Bank. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 22000 along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Prospecting with suspect leads. A suspect is a person who has still not decided on taking
a loan.
Converting a suspect to a prospect. This involves the following:
- Establishing contact with the prospect, this could involve several calls and may need a
call at a time beyond office hours.
- This will also involve making calls at different times in order to achieve success.
- Need analysis
- Eligibility profiling
- Setting up an appointment
- Follow up with the prospect post every meeting with the sales officer until conclusion
Basis feedback from the prospect, seek interventions from the senior sales resource or
by your own-self in satisfying customer needs with the objective of converting the
prospect to a customer.
Responsible for conversion of suspects to prospects to customers.
Provide support to the sales team in increasing conversions by:
- Prompt calling to all suspects / prospects
- Timely follow up with all prospects
- Cordial relationships with the sales officer mapped, collaborating with the sales officer
in providing feedback, seeking feedback from him on your performance
Responsible for complete knowledge of company products and policies as well as those
of competition.
Responsible for quality of the conversation, which entails the following:
- Accuracy
- Product Knowledge
- Appraisal Skills
- Punctuality & TOS
- TAT commitments
Ability to handle objections.