Telesales

Position Title: Customer Support (Outbound Sales)
Experience Required: 0 to 3 Years
Shift:Day Shifts
Key Responsibilities

1. Outbound Sales & Lead Generation:

   • Initiate outbound calls to travel agents to generate sales leads for Etrav's offerings (Flight, Hotel, & Holidays).

   • Actively cold call business owners and utilize referrals, direct mail, email, and networking to develop a database of qualified leads.

2. Sales and Quoting:

   • Listen to customer (travel agent) requirements and present product/service information appropriately to close the sale.

   • Ensure that price quotes are sent promptly to all qualified leads.

3. Follow-up and Payment:

   • Conduct timely follow-ups with travel agents after quotes have been sent.

   • Manage payment follow-ups and ensure all payments are secured before the travel dates.

4. Client Relationship Management:

   • Source and develop strong client relationships and referrals.

   • Maintain the customer database by inputting customer profiles, updates, and preparing monthly reports.

5. Team & Knowledge:

   • Attend all team meetings and actively share best practices with colleagues.

   • Demonstrate or gain working knowledge of the travel industry (an added advantage).

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.