Urgent Hiring: Telesales Executive
Contact: 9560442606
Location: Sahibabad Industrial Area, Site 4, Ghaziabad, Uttar Pradesh
Salary: Up to ₹18,000 per month in hand
Working Days: Monday to Saturday
Working Hours: 9:00 AM to 6:00 PM
Employment Type: Full-Time
Joining: Immediate
Job Overview
We are looking for a result-oriented and confident Telesales Executive who can generate sales through outbound calls, handle customer enquiries and ensure smooth processing and dispatch of orders by coordinating with the internal team.
The ideal candidate should have excellent communication skills, a strong sales mindset and the ability to convince customers, follow up with leads and convert enquiries into confirmed orders.
The candidate will also be responsible for coordinating with the sales, production, packing and dispatch teams to ensure that confirmed orders are processed and dispatched on time.
Key Responsibilities
Sales & Telesales
Make outbound calls to prospective and existing customers to generate sales.
Contact leads provided by the company and convert them into confirmed orders.
Understand customer requirements and recommend suitable products.
Explain product features, specifications, pricing and other relevant details to customers.
Follow up regularly with interested and potential customers.
Maintain a strong sales pipeline and work towards achieving daily and monthly sales targets.
Handle customer objections professionally and convert them into sales opportunities.
Develop and maintain positive relationships with existing customers.
Generate repeat business through regular customer follow-ups.
Maintain proper records of calls, enquiries, follow-ups and confirmed orders.
Identify new sales opportunities through customer interactions and follow-ups.
Order Processing & Dispatch Coordination
Take complete order details from customers accurately.
Confirm product requirements, quantities, pricing, delivery details and other relevant information.
Coordinate with the internal team after an order is confirmed.
Follow up with the production, packing and dispatch teams regarding order status.
Ensure confirmed orders are processed and dispatched within the committed timeline.
Keep customers updated regarding order processing and dispatch status.
Coordinate with the concerned team in case of delays, changes or issues with an order.
Maintain proper records of dispatched and pending orders.
Ensure there is smooth communication between customers and internal departments.
Customer Relationship Management
Build professional relationships with customers through regular communication.
Handle customer queries related to products, orders and delivery.
Resolve basic customer concerns or coordinate with the concerned department for resolution.
Follow up with customers after delivery to ensure satisfactory service.
Encourage repeat orders and long-term business relationships.
Candidate Requirements
Minimum 1–2 years of experience in telesales, telecalling, inside sales or business development preferred.
Freshers with excellent communication and convincing skills may also be considered.
Strong verbal communication and customer-handling skills.
Good convincing and negotiation abilities.
Target-oriented and motivated to achieve sales.
Comfortable making a high volume of outbound calls.
Good follow-up skills and ability to convert leads into sales.
Basic computer knowledge is required.
Ability to maintain customer and order records.
Should be responsible, punctual and disciplined.
Should be comfortable coordinating with multiple internal teams.
Prior experience in order processing or dispatch coordination will be an advantage.
Required Skills
Telesales
Outbound Calling
Lead Generation
Sales Conversion
Customer Handling
Follow-up
Negotiation Skills
Communication Skills
Order Processing
Dispatch Coordination
Customer Relationship Management
Sales Target Achievement
Basic Computer Knowledge
Data Entry
Team Coordination
Ideal Candidate
The ideal candidate should be confident, energetic, persuasive and target-oriented, with the ability to generate sales through telephone calls and effectively follow up with customers.
The candidate should also be capable of taking ownership of the order process after receiving confirmation from the customer and coordinating with the relevant internal teams to ensure smooth and timely dispatch of orders.
Job Details
Position: Telesales Executive
Location: Sahibabad Industrial Area, Site 4, Ghaziabad
Salary: Up to ₹18,000 in hand per month
Working Days: Monday to Saturday
Working Hours: 9:00 AM to 6:00 PM
Job Type: Full-Time
Joining: Immediate
Contact: 9560442606
Candidates who are confident in telesales, customer communication and sales conversion are encouraged to apply.
Immediate hiring — Candidates available to join at the earliest will be preferred.