Telesales

Job Title: Associate – Telesales
Department: Telesales
Location: Noida, Sector 136
Reporting To: Team Leader – Telesales
Qualification: Minimum 12th Pass / Graduate in any discipline
Experience: Fresher / 6 months to 1 year

Roles and Responsibilities – Telecalling Executive (DocOnline)

• Promote and sell DocOnline’s healthcare plans and value-added services via outbound calls.

• Understand customers’ health and financial needs to recommend suitable plans, especially high-ATS products and EMI-based options.

• Clearly explain plan features, benefits, and pricing, addressing customer queries and building trust in the services.

• Maintain strong customer relationships through consistent follow-ups, issue resolution, and seamless onboarding.

• Accurately record all interactions, lead status, conversions, and feedback in the CRM.

• Provide regular progress updates and share insights with the Team Leader.

• Develop and maintain a deep understanding of DocOnline’s digital healthcare services, including:

  • Doctor Consultations

  • SmartSave

  • Chronic Care

  • Mental Health services, etc.

Skills and Experience

• 6 months to 1 year experience in outbound telesales preferred; healthcare, insurance, or fintech sectors are a plus.

• Proven ability to meet or exceed sales and conversion targets.

• Strong communication skills in Hindi and English; knowledge of regional languages such as Telugu, Malayalam, Tamil, Gujarati, Marathi, or Kannada is an added advantage.

• Comfortable working in a target-driven environment and skilled in handling objections.

• Customer-centric approach with excellent interpersonal skills.

• Fast learner with the ability to quickly adapt to changing products and service features.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., CAREER QUEST.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 25 Telesales at CAREER QUEST
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.