Telesales

Position Title: Trainee – Telesales Officer (TSO) Hindi

Experience required: 0 – 1 year
Work Location: Ambattur Industrial Estate, Chennai, Tamil Nadu,  India
Educational Qualification: Any Diploma / Undergraduate (or) Postgraduate Degree (Candidates with backlogs are also eligible)

Key Responsibilities:

·         Engage with customers via outbound calls to promote and sell credit card and loan products.

·         Clearly pitch the product features, benefits, and eligibility criteria to potential customers.

·         Your primary responsibility is to proactively understand and address customer needs by managing a high volume of outbound calls, averaging between 200 to 300 calls per day

·         Demonstrate proficiency in multiple languages to meet the diverse customer segments.

·         Meet and exceed daily sales targets consistently.

·         Accurately fill out application forms based on customer-provided information during calls.

·         Conduct KYC (Know Your Customer) verification as part of the on-boarding process

·         Maintain a neutral and professional tone throughout the conversation to ensure customer satisfaction and delight.

Required Skills:

·         Strong verbal communication skills in Hindi; proficiency in additional regional languages is highly desirable.

·         Excellent sales and convincing abilities.

·         Multilingual communication capability is a plus.

·         Ability to handle customer queries effectively and professionally.

Compensation & Benefits:

·         Initial Salary: ₹18,000 per month(Consolidated pay) + Incentives

·         After 3 Months (Performance-Based): ₹19,500 per month(Consolidated pay)

·         After 6 Months (Performance-Based): ₹2.75 LPA + Incentives + Medical Insurance + Promotion

Work Schedule:

·         Shift Timings:

·         Initial: 10:00 AM to 7:00 PM (inclusive of breaks)

·         Post-Promotion: 10:00 AM to 8:00 PM (inclusive of breaks)

·         Working Days:

·         Initial: 6 days a week with 1 rotational weekly off

·         Post-Promotion: 5 days a week with 2 rotational weekly off

About BankBazaar:

BankBazaar.com is India’s first neutral online marketplace for instant customized rate quotes on Loans, Credit Cards and other Personal Finance products. We’re working hard to change the way financial products are approached in India. BankBazaar.com has been consistently re-defining the online loan experience over the last 15+ years.

Supported by global investors such as Amazon, Sequoia Capital, Walden International, Fidelity Growth Partners and Mousse Partners, BankBazaar.com goal has always been to create a simpler, smoother, end-to-end experience in a user’s financial journey.

 With its focus on harnessing mobile technology to deliver paperless transactions, BankBazaar.com aims to be the leading marketplace for financial products. The company offers largest number of financial products in the market, with its highly secure, user friendly and intuitive platform.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.