Telesales

Job description

Position Title: Trainee - Telesales Officer (TSO) (Hindi )

Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Experience Required: 0 - 1 Year

Educational Qualification: Any Diploma / Undergraduate / Postgraduate Degree (Candidates with backlogs are also eligible)

Language: Hindi and English Mandatory.

Interested candidates can share their resume or contact to ( HR MADHUMITHA 98947 12043)

Key Responsibilities:

• Make outbound calls to customers to promote and sell credit cards and loan products.

• Clearly explain product features, benefits, and eligibility criteria.

• Handle 200 to 300 calls per day and proactively understand customer needs.

• Communicate effectively in English and preferably additional regional languages.

• Meet and exceed daily sales targets consistently.

• Accurately fill out customer application forms and perform KYC verification.

• Maintain a professional and neutral tone in all customer interactions.

Required Skills:

• Strong verbal communication skills in Hindi & English

• Proficiency in additional regional languages is highly desirable.

• Excellent sales and persuasion abilities.

• Multilingual communication is a plus.

• Ability to manage high call volumes and handle customer queries professionally.

Compensation & Benefits:

• Initial Salary: 18,000 per month (15000 Fixed +1500 DBT +1500 Attendance bonus) + Incentives + Overtime Allowances

• After 3 Months (Performance-Based): 19,500 per month (16500 Fixed +1500 DBT +1500 Attendance bonus)

• After 6 Months (Performance-Based): 2.75 LPA + Incentives + Medical Insurance + Promotion

Work Schedule:

Shift Timings:

• Initial: 10:00 AM to 7:00 PM (inclusive of breaks)

• Post-Promotion: 10:00 AM to 8:00 PM (inclusive of breaks)

Working Days:

• Initial: 6 days a week with 1 rotational weekly off

• Post-Promotion: 5 days a week with 2 rotational weekly offs

Why Join Us?

• Performance-based growth opportunities

• Attractive incentive structure

• Exposure to Indias leading fintech platform

• Opportunity to work in a fast-paced, target-driven environment

Role: Voice / Blended - Other

Industry Type: FinTech / Payments

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Inbound SalesTelesalesVoice ProcessHindi voice processHindi

BPO saleCredit Card SalesPhone BankingVoice SupportLoan SalesCommunication SkillsUpsellingConvincing AbilityOutbound SalesTelecallingCustomer Handling

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.