A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Balu Iron And Steel Company India Private Limited
Mathur, Trichy
1 - 3 years Experience in Telesales / Telemarketing
Full Time
Key Responsibilities
Outbound Calls: Contact potential/existing customers to offer products, generate interest, and secure sales.
Inbound Calls: Handle customer queries, provide information, and resolve complaints efficiently.
Lead Management: Identify, qualify, and follow up on leads for the sales team.
Data Management: Maintain accurate records of customer interactions, transactions, and information in the CRM system.
Sales/Targets: Achieve daily, weekly, or monthly call and sales goals.
Essential Skills & Requirements
Communication: Excellent verbal skills, clarity, and professional phone etiquette.
Interpersonal Skills: Ability to build rapport, listen actively, and show empathy.
Persuasion: Confidence to convince customers and handle objections.
Resilience: Ability to handle stress, pressure, and rejection.
Organization: Strong time management and multitasking abilities.
Technical Skills: Basic computer skills, especially with CRM software.
Goal of the Role
To be the voice of the company, driving business growth through effective customer communication, ensuring high satisfaction, and converting calls into tangible sales or opportunities.
