📌 Job Details
Position: Tele Sales Executive (EdTech Process)
Openings: 20
Location: Bhopal (Work From Office) or Pan India (WFH)
Salary: Up to ₹15,000 + Incentives
Job Type: Full-time, Work From Office or Work From Home
Language Requirement: Proficiency in Gujarati (mandatory)
🎯 Key Responsibilities
Manage inbound & outbound customer interactions via phone, email, and chat.
Guide students and parents on platform onboarding, course selection, and usage.
Provide technical support for login, payments, and content access issues.
Handle queries efficiently and maintain support tickets.
Ensure customer satisfaction with proactive solutions.
Collect feedback and share insights to improve services.
✅ Qualifications & Requirements
Gujarati proficiency (verbal & written) is mandatory.
1–3 years of experience in customer support (EdTech/online education preferred).
Excellent communication and problem-solving skills.
Experience with CRM tools and support software.
Ability to multitask with a customer-first mindset.