Telesales Executive

Telesales Executive

Location: Gurugram

Employment Type: Full-Time

Experience Level: 0 - 3 years

Website: www.canvera.com

Job Summary:

As a Business Development Executive at Canvera, you will play a pivotal role in connecting with photographers, studios, and individual customers to promote our premium photobook printing and customization services. Your primary responsibility will be to drive sales through outbound and inbound calls, ensuring a seamless customer experience from inquiry to order placement.

Roles & Responsibilities:

● Lead Generation & Conversion: Initiate outbound calls to potential clients, introduce Canvera's photobook services, and convert leads into sales.

● Customer Engagement: Handle inbound inquiries, understand customer requirements, and provide tailored solutions.

● Product Knowledge: Maintain up-to-date knowledge of Canvera's products and customization options to effectively address customer queries.

● CRM Management: Accurately record customer interactions, feedback, and sales in the CRM system.

● Target Achievement: Meet and exceed monthly sales targets and KPIs.

● Feedback Collection: Gather customer feedback to inform product development and improve service quality.

Qualifications & Skills:

● Education: Minimum of a high school diploma; a bachelor's degree in Business, Marketing, or a related field is preferred.

● Experience: 0–3 years in telesales, customer service, or a related role; freshers with strong communication skills are encouraged to apply.

● Technical Proficiency: Familiarity with CRM software and basic computer applications.

● Sales Acumen: Strong persuasive and negotiation skills with a customer-centric approach.

● Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Benefits:

● Competitive salary with performance-based incentives.

● Health insurance coverage.

● Provident Fund (PF) contributions.

● Paid time off and sick leave.

● Opportunities for professional development and career advancement.

● Comprehensive training on products and sales techniques.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.