📋 Job Description – Telesales Executive (Interior Design)
Role Overview
Responsible for generating leads, converting inquiries into sales, and promoting interior design services over phone calls and digital communication channels.
Act as the first point of contact for potential clients, building trust and interest in the company’s design solutions.
Key Responsibilities
Lead Generation: Call prospective clients, explain services, and schedule appointments with designers.
Client Engagement: Understand customer requirements, budget, and preferences; provide initial guidance.
Sales Conversion: Follow up on inquiries, negotiate pricing, and close deals.
Database Management: Maintain records of calls, leads, and conversions in CRM software.
Coordination: Work closely with the design and site teams to ensure smooth client handover.
Target Achievement: Meet monthly and quarterly sales targets set by management.
Feedback Collection: Gather client feedback to improve service quality and customer satisfaction.
Required Skills
Excellent communication and persuasive skills.
Strong customer relationship management abilities.
Knowledge of interior design concepts and terminology (preferred).
Ability to handle objections and negotiate effectively.
Qualifications
Education: Minimum 12th
Experience: 0-1 years in telesales, preferably in real estate, interiors, or related industries.
Other: Self-motivated, target-driven, and comfortable working in a fast-paced environment.