• Make outbound calls to prospective customers and leads generated through digital campaigns, referrals, events, and promotions.
• Educate customers about Gauneeti's A2 Milk, A2 Bilona Ghee, dairy products, wellness products, and subscription plans.
• Convert inquiries into trial orders, subscriptions, and repeat purchases.
• Follow up with existing customers to increase retention and cross-selling opportunities.
• Maintain customer records and update CRM regularly.
• Address customer queries, objections, and concerns professionally.
• Coordinate with delivery and customer support teams to ensure a seamless customer experience.
• Achieve daily, weekly, and monthly sales targets.
• Generate referrals and customer testimonials whenever possible.
• Conduct feedback and satisfaction calls to strengthen customer relationships.