A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 25,000 /month
Bankians Marketplace (opc) Private Limited
A Block Sector 6 Noida, Noida
0 - 3 years Experience in Telesales / Telemarketing
Full Time
Job Title: Telecaller – Personal Loan & Overdraft Sales
Job Summary:
Personal Loans & Overdrafts is a front-end sales and customer service professional who contacts potential or existing bank customers to offer unsecured lending products. Their primary goal is to pitch the benefits of a lump-sum personal loan or a flexible overdraft facility, pre-screen candidates, and convert leads into applications.
Key Responsibilities
Outbound Calling: Make a high volume of daily outbound calls to prospective clients using an auto-dialer or assigned lead databases.
Product Pitching: Explain the features, interest rates, benefits, and differences between a Personal Loan (lump sum) and an Overdraft (revolving limit). [1, 2, 3, 4]
Lead Qualification: Screen interested prospects by verifying their employment status, income level, and credit history against standard eligibility criteria. [1, 2]
Objection Handling: Confidently address customer queries, clear doubts, and handle rejections to convert hesitant leads. [1, 2, 3, 4]
CRM Data Entry: Log call outcomes, update customer details, and schedule follow-up dates accurately in the CRM system.
Required Skills
Strong communication and persuasion skills.
Good knowledge of Personal Loan and Overdraft products.
Ability to handle objections and close sales.
Basic computer proficiency and CRM knowledge.
Customer-focused approach.
Strong follow-up and relationship-building skills.
Qualifications
12th Pass / Graduate in any discipline.
Prior experience in telecalling, telesales, banking, NBFC, or loan sales preferred.
Freshers with excellent communication skills may also apply.
