Telecalling Team Leader

🔹 Key Responsibilities

• Lead, manage, and motivate a team of telecallers to achieve daily, weekly, and monthly sales targets.

• Assign daily calling leads, track performance, and ensure follow-ups are completed on time.

• Monitor and evaluate team performance through reports, call recordings, and CRM dashboards.

• Train and guide new team members on sales techniques, product knowledge, and communication skills.

• Handle escalations or difficult customer interactions when required.

• Prepare and share daily/weekly/monthly reports on team performance and sales conversion.

• Maintain a positive work environment that motivates the team to excel.

• Ensure adherence to company policies, processes, and quality standards.

• Collaborate with management to develop effective sales scripts, strategies, and campaigns.

🔹 Key Skills Required

• Excellent communication and interpersonal skills.

• Strong leadership, coaching, and people management abilities.

• Good knowledge of telesales techniques and CRM tools.

• Target-oriented mindset with strong analytical and reporting skills.

• Ability to work under pressure and manage multiple priorities.

🔹 Qualifications

• Graduate in any discipline (MBA/PGDM preferred).

• Proficiency in MS Excel, Google Sheets, and CRM software.

• Experience in BFSI / Telecom / Real Estate / EdTech sectors is an added advantage.

🔹 Salary Range

• As per industry standards + Performance Incentives

• It is a Full Time Telesales / Telemarketing job for candidates with 5 - 6+ years Experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Post Graduate and above and above with 5 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹45000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Victory Financial Consulting Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 1 Telecalling Team Leader at Victory Financial Consulting Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.