Telecalling Team Leader

Job Description: Team Lead – Sales & Marketplace (D2C / E-commerce)

Company: Ayursesha (A Saaiesh Group Company)
Location: A-90, A Block, Sector 4, Noida, Uttar Pradesh 20130
Experience: 2–5 Years
Industry: D2C / E-commerce / FMCG / Wellness / Ayurveda

About Ayursesha

Ayursesha, a wellness and Ayurvedic brand under Saaiesh Group, is focused on delivering high-quality products through strong D2C and marketplace-led e-commerce channels. As we scale our online sales footprint, we are looking for a Sales and Marketplace-focused Team Lead to drive growth, performance, and execution.

Role Overview

The Team Lead – Sales & Marketplace will be responsible for driving online sales performance across D2C platforms and marketplaces while leading a small operations and sales support team. This role blends revenue ownership, marketplace management, and team leadership.

Key Responsibilities

Sales & Revenue Growth

• Own and drive sales targets across marketplaces and D2C platforms

• Plan and execute marketplace sales strategies, promotions, and campaigns

• Analyze sales trends, conversion rates, and revenue performance

• Work closely with marketing teams on ads, offers, and growth initiatives

Marketplace & D2C Operations

• Manage end-to-end marketplace operations (Amazon, Flipkart, etc.) and/or brand website

• Ensure accuracy of product listings, pricing, offers, and inventory

• Handle order lifecycle, returns, cancellations, and customer escalations

• Coordinate with logistics and warehouse teams for smooth fulfillment

Team Leadership & Process Management

• Lead, train, and monitor a team handling sales and e-commerce operations

• Set daily, weekly, and monthly performance goals for the team

• Track KPIs, dashboards, and prepare MIS and performance reports

• Identify gaps and improve processes to enhance efficiency and sales output

Required Skills & Qualifications

• 3–5 years of experience in E-commerce Sales, D2C, or Marketplace Operations

• Hands-on experience in any D2C or marketplace process

• Proven exposure to sales targets, revenue tracking, and performance metrics

• Experience managing marketplaces like Amazon, Flipkart, Meesho, etc.

• Prior experience in leading or mentoring team members

• Strong analytical, communication, and coordination skills

Preferred Skills

• Experience in FMCG, Wellness, Ayurveda, or Consumer Brands

• Knowledge of marketplace ads, seller dashboards, and campaign tools

• Familiarity with Shopify, WooCommerce, or other D2C platforms

• Ability to scale processes in a fast-growth environment

  What We Offer

• Leadership role with sales ownership and growth visibility

• Opportunity to build and scale D2C & marketplace sales channels

• Competitive compensation with performance-driven growth

• Dynamic startup culture backed by Saaiesh Group

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 5 years of experience.