Telecalling Team Leader

Job Title: Team Leader – Home Loan (Telesales/Processing)

Location: Thane

Salary: Up to ₹25,000/month + Incentives

Industry: Finance / Banking / NBFC

Job Type: Full-time

Job Summary:

We are hiring a motivated and experienced Team Leader – Home Loan to lead a team of sales or processing executives. The candidate must have minimum 1 year of experience in the home loan process, including documentation, eligibility evaluation, or telesales. This role requires leadership skills, deep knowledge of the home loan workflow, and a strong focus on achieving targets.

Key Responsibilities:

• Lead and manage a team handling home loan sales or processing

• Guide team members on lead generation, loan application process, eligibility, and documentation

• Ensure the team meets daily, weekly, and monthly sales or processing targets

• Handle escalations and resolve customer queries related to home loans

• Conduct regular training to improve team knowledge of home loan products and procedures

• Maintain coordination with credit, legal, and operations teams for smooth disbursal

• Monitor team performance and provide feedback and support

• Maintain accurate records of client interactions and loan progress

• Ensure adherence to company policies and compliance standards (RBI, KYC, etc.)

Requirements:

• Minimum 1 year of experience in the Home Loan process (sales or backend processing)

• Prior team handling experience preferred (formal or informal leadership)

• Strong knowledge of housing loan eligibility, documentation, and underwriting basics

• Good communication, leadership, and team management skills

• Graduate in any discipline

• Familiarity with MS Office, CRM, and loan management software

Salary & Benefits:

• Fixed Salary: Up to ₹25,000/month

• Attractive performance-based incentives

• Growth opportunities within the organization

• Training and development support

• Positive and supportive work environment.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., RTF CONSULTANT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 2 Telecalling Team Leader at RTF CONSULTANT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.