Telecalling Team Leader

We are seeking a motivated and results-driven Telesales Team Leader to manage, support, and guide our telesales representatives. The successful candidate will be responsible for driving sales performance, ensuring targets are met, and maintaining a high level of motivation within the team. This role requires strong leadership, excellent communication skills, and a deep understanding of sales strategies and customer service.

Key Responsibilities:

• Supervise and lead a team of telesales agents to meet and exceed sales targets.

• Monitor team performance and provide regular coaching, feedback, and performance evaluations.

• Set daily, weekly, and monthly goals for telesales staff and ensure they are aligned with company objectives.

• Develop and implement effective sales scripts, training materials, and strategies to improve productivity.

• Handle escalated customer inquiries and resolve complaints in a timely and professional manner.

• Generate and analyze sales reports to track performance and identify areas for improvement.

• Conduct regular team meetings to share updates, motivate staff, and discuss strategies.

• Work closely with other departments such as Marketing and Customer Service to optimize the sales process.

• Recruit, train, and onboard new telesales team members.

• Ensure compliance with company policies, procedures, and quality standards.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Agra.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., R G PETROCHEMICALS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 2 Telecalling Team Leader at R G PETROCHEMICALS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.