Telecalling Team Leader

15,000 - 25,000 /month

Manba Finance Limited

Wagle Industrial Estate, Thane

0 - 2 years Experience in Telesales / Telemarketing

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Job Highlights

Sales Type: Loan/ Credit Card

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a dedicated Telecalling Team Leader with expertise in the Loan/ Credit Card sector to join our team at Manba Finance Limited in Mumbai, located at Wagle Industrial Estate. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers ₹15000 - ₹25000 along with a dynamic work environment.

Key Responsibilities:

Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have 0 - 2 years of experience in customer service or a telecaller role and should be proficient in Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Telecalling Team Leader job

What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., MANBA FINANCE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 5 Telecalling Team Leader at MANBA FINANCE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Day Shift.