Telecalling Team Leader

Company: Helloans Zine Services Private Limited

Job Title: Team Leader - Loan Operations

Reports to: Manager, Loan Operations

Location: B-11, F/F Shanker Garden , Vikas puri , New Delhi (110018)

Near Metro pillar number-611 , Shree Ram Hospital

Job Type: Full-time (10am-6:30pm)

About Us:

Zinee Group is a dynamic Group of company looking for talented Team Leaders to join our team. We offer a fast-paced and rewarding work environment with opportunities for growth and development.

Job Summary:

We are seeking an experienced Team Leader to lead a team of loan officers and support staff in our loan operations department. The successful candidate will be responsible for managing a team, ensuring efficient loan processing, and maintaining high levels of customer satisfaction.

Key Responsibilities:

1. Team Management:

- Lead and motivate a team of loan officers and support staff

- Provide guidance, training, and coaching to team members

- Conduct performance evaluations and provide feedback

2. Loan Operations:

- Oversee loan processing, disbursement, and repayment

- Ensure compliance with loan policies and regulatory requirements

- Identify and mitigate operational risks

3. Customer Service:

- Ensure high levels of customer satisfaction

- Resolve customer complaints and issues

4. Performance Monitoring:

- Monitor team performance metrics (e.g., loan disbursement, repayment rates)

- Implement process improvements to enhance efficiency and productivity

Requirements:

1. Experience in loan operations or a similar role

2. Strong leadership and team management skills

3. Excellent communication and interpersonal skills

4. Knowledge of loan products and regulatory requirements

5. Analytical and problem-solving skills

What We Offer:

1. Competitive salary and benefits package

2. Opportunities for career growth and development

3. Collaborative and dynamic work environment

If you're a motivated and experienced professional looking for a leadership role, we'd love to hear from you!

VAISHNAVI GOYAL

'HR' - hr@zineegroup.com

Phone No.-7290040072

www.zineegroup.com

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., HELLOANS ZINEE SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 99 Telecalling Team Leader at HELLOANS ZINEE SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.