Telecalling Team Leader

We are looking for a dynamic and results-driven Team Leader to join our Car Loan department. The ideal candidate will be responsible for managing a team of sales executives, overseeing daily operations, setting and achieving loan sales targets, and ensuring excellent customer service. The Team Leader will also be expected to monitor team performance, provide training and guidance, and ensure adherence to company policies and compliance standards. Strong leadership skills, a deep understanding of car loan products, and the ability to motivate and drive a team towards consistent performance are essential for this role. Prior experience in banking or NBFC sectors related to auto loans is preferred.

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Key Responsibilities of Team Leader – Car Loan Department:

1. Team Management:

   • Lead, motivate, and guide a team of sales executives.

   • Allocate targets and track individual/team performance regularly.

2. Sales & Target Achievement:

   • Drive car loan sales and ensure monthly targets are met.

   • Plan and execute sales strategies to increase loan disbursement.

3. Customer Handling:

   • Ensure high customer satisfaction by providing prompt and accurate information.

   • Handle escalated customer queries and resolve issues quickly.

4. Training & Development:

   • Train new and existing team members on product knowledge, sales techniques, and compliance.

5. Market Analysis:

   • Monitor competitor activity and suggest improvements in sales strategy.

6. Documentation & Compliance:

   • Ensure that loan applications are processed as per policy.

   • Verify documents and maintain audit-ready records.

7. Coordination:

   • Coordinate with dealerships, branches, and backend processing teams.

8. Reporting:

   • Prepare daily/weekly/monthly reports on team performance and loan disbursement status.

Let me know if you need this in Hindi or want to add details like experience require

Please send your resume and call If you Interested

Thanks

AM FIRST FINANCIAL ASSISTANCE LLP

CONTACT -: HR RACHNA

CONTACT NO.-: 9424575729

NOTE -: Apply Only Experience candidate

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., FIRST FINANCIAL ASSISTANCE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 20 Telecalling Team Leader at FIRST FINANCIAL ASSISTANCE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.