Telesales Telecalling Team Leader

Immediate Joiner! Urgent Hiring! Team Leader – Job Description (Loan / Financial Services Industry)

Position: Team Leader Department: Sales

Reporting To: Branch Manager / Sales Manager

About Us At ;- Mudraprovider.com, we specialize in helping customers with financial solutions including secured and unsecured loans. We are focused on delivering excellent customer service, smooth process handling, and achieving strong business growth through a high-performance sales team.

Key Responsibilities

• Handle and manage a team of executives/advisors.

• Drive monthly sales and business targets.

• Motivate and guide team members for better productivity and performance.

• Ensure proper customer handling and professional communication.

• Monitor daily login, sanction, and disbursement numbers of the team.

• Support team in documentation, query resolution, and case closure.

• Maintain coordination with banks/NBFCs and internal departments.

• Ensure team follows company policies and process discipline.

• Conduct regular training and performance reviews for team members.

• Generate new business opportunities through market references and lead management.

• Maintain positive office environment and team coordination.

Required Skills

• Strong leadership and team handling skills.

• Good communication and convincing ability.

• Knowledge of loan products and banking processes.

• Ability to achieve sales targets under pressure.

• Good understanding of customer relationship management.

• Basic computer and reporting knowledge.

Eligibility Criteria

• Minimum 1–3 years experience in sales/team handling.

• Experience in secured or unsecured loan segment preferred.

• Graduation preferred.

• Positive attitude and target-oriented mindset.

Performance Expectations

• Maintain consistent monthly business performance.

• Ensure proper team discipline and office professionalism.

• Improve team productivity and conversion ratio.

• Focus on customer satisfaction and smooth processing.

Salary & Incentives

• Fixed Salary + Attractive Incentives

• Performance-based growth opportunities

• Career advancement within the organization

You can contact HR Deepali- 8595900780

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.