Telecalling Team Leader

20,000 - 30,000 /month

Biosenix Technology

Pitampura, Delhi

6 - 12 months Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Wiring

Communication Skill

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Biosenix Technology. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹20,000 - ₹30,000.

Key Responsibilities:

Lead, supervise, and manage a team of tele-sales executives to achieve daily, weekly, and monthly sales targets.
Monitor team performance through KPIs such as call volume, conversion rate, revenue generation, and customer engagement.
Train, mentor, and motivate team members to improve sales techniques and product knowledge.
Conduct regular performance reviews and provide constructive feedback.
Develop and implement sales strategies to improve lead conversion and customer acquisition.
Handle escalated customer concerns and resolve issues professionally.
Ensure proper follow-up with leads and maintain high conversion rates.
Monitor calls for quality assurance and ensure compliance with company standards.
Prepare daily/weekly/monthly sales reports and present performance updates to management.
Coordinate with marketing and operations teams for lead flow management and campaign execution.
Maintain discipline, attendance, and productivity within the team.
Identify hiring needs and assist in recruitment and onboarding of new tele-sales executives.
Stay updated with market trends and competitor activities.

Job Requirements:

The minimum qualification for this role is below graduates and 6 months - 1 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecalling Team Leader job

What skills and experience do you need for this Telecalling Team Leader job?
Ans : To apply for this Telecalling Team Leader job, candidates should have skills like Computer Knowledge, Wiring, Communication Skill along with 1-1 years of experience.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 2 vacancies for this Telecalling Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-1 years of experience are eligible to apply for this Telecalling Team Leader role. Only female candidates are eligible.
What does the role of Telecalling Team Leader involve?
Ans : As a Telecalling Team Leader, your work will involve skills like Computer Knowledge, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Pitampura, Delhi.
Who is the right fit for this Telecalling Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Wiring, Communication Skill with 1-1 years of experience is the right fit for this Telecalling Team Leader job.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.