Telecalling Team Leader

Job Description:

We are looking for an enthusiastic and result-driven Team Leader to manage and lead our telecalling team. The ideal candidate should have prior experience in team handling, target management, and people coordination, ensuring smooth daily operations and achieving team goals.

Key Responsibilities:

Manage, supervise, and guide a team of telecallers.

Set daily, weekly, and monthly targets for the team.

Monitor team performance and provide regular feedback.

Handle escalated calls and client concerns efficiently.

Prepare daily/weekly performance reports and share with management.

Train new team members and ensure regular skill development.

Maintain discipline and adherence to office policies within the team.

Motivate the team to achieve individual and group targets.

Candidate Requirements:

Minimum 1 to 3 years of relevant experience in a team leading role (telecalling/sales/operations preferred).

Strong leadership, people management, and interpersonal skills.

Ability to handle pressure and meet deadlines.

Good communication and problem-solving skills.

Proficiency in MS Office (Excel & Word) is a plus.

Benefits:

Fixed salary: ₹15,000 – ₹22,000 per month

Attractive performance-based incentives

Opportunity for career growth within the company

Supportive work environment

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Patna.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., BAJRANG BUSINESS SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 4 Telecalling Team Leader at BAJRANG BUSINESS SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.