Telecalling Team Leader

🔹 Job Description:

Astrobase Ecom Services is looking for an experienced and target-driven Telecalling Team Leader (TL) to lead and manage our telecalling sales team. The ideal candidate should have strong leadership skills, excellent communication abilities, and hands-on experience in handling telecalling targets and team performance.

🔹 Key Responsibilities:

• Lead, supervise, and motivate the telecalling team to achieve daily and monthly targets

• Monitor call quality, call flow, and follow-ups

• Handle escalations and support team members in closing leads

• Prepare and analyze daily/weekly MIS and performance reports

• Train new telecallers on pitch, objection handling, and compliance

• Ensure adherence to calling processes and CRM updates

🔹 Required Skills & Qualifications:

• Proven experience as a Telecalling TL / Inside Sales TL

• Strong people management and coaching skills

• Excellent verbal communication and convincing skills

• Experience in B2B/B2C telecalling sales (e-commerce experience preferred)

• Target-driven with a problem-solving mindset

🔹 What We Offer:

• Attractive salary + performance-based incentives

• Stable work environment with growth opportunities

• Leadership role in a fast-growing e-commerce consulting firm

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 5 years of experience.