Telecalling Manager

We are hiring a hands-on Telesales Manager to lead, monitor, and close sales for our salon software product.

This role requires someone who can:

• Manage a telesales team

• Join demo calls

• Close deals personally

• Push daily performance

• Own revenue numbers

This is not a desk job. This is a target-driven leadership role.

Key Responsibilities

Team Management & Daily Operations

• Manage a team of 5–7 telesales executives

• Ensure daily discipline:

  • Calling targets

  • Demo scheduling

  • Follow-ups

• Conduct:

  • Morning planning call

  • Midday progress check

  • End-of-day review call

• Track performance and take corrective action immediately

Sales & Deal Closure

• Join all demo calls

• Handle objections, pricing, and negotiations

• Personally close deals and convert free trials into paid customers

• Take ownership of high-intent and critical leads

• Ensure no hot lead is wasted or unattended

Lead & Pipeline Management

• Rotate and reassign leads based on performance

• Churn old or cold leads

• Monitor pipeline health daily

• Ensure consistent demo-to-conversion ratio

Hiring, Training & Coaching

• Participate in hiring telesales executives

• Conduct product and sales training

• Evaluate team members during training and probation

• Improve scripts, pitches, and objection handling

• Remove consistent non-performers

Required Skills & Experience

• Proven experience as Telesales Manager / Inside Sales Manager

• Strong experience in closing deals personally

• Experience managing telesales or inside sales teams

• Excellent communication and objection-handling skills

• Comfortable working with strict targets and pressure

• Good command of English + Hindi (regional language is a plus)

• Ability to work independently in a remote setup

Preferred Candidate (Plus Points)

• Previous EdTech Sales Manager experience

• Experience selling subscription-based or SaaS products

• Experience selling to small business owners

• It is a Full Time Telesales / Telemarketing job for candidates with 5 - 6+ years Experience.