Telecalling Executive

20,000 - 25,000 /month

Z2 Globalops Solutions

Andheri (West), Mumbai

0 - 3 years Experience in Telesales / Telemarketing

1 Opening

Full Time

Skills Required

Computer Knowledge

International Calling

MS Excel

Outbound/Cold Calling

Communication Skill

Job Highlights

Sales Type: B2C Sales

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

Job Specification: Contact Centre Agent

Location: Office-based

Hours: Full-time , 8 Am - 5pm UK Time (1pm - 10pm India time)

Holiday: 28 days (including bank holidays)

Overview

We are recruiting a Contact Centre Agent to support learner and employer engagement. The role involves outbound calls, managing records, sourcing data, and arranging appointments. The ideal candidate is confident on the phone, self-motivated, and well organised.

Key Responsibilities

Make outbound calls to learners, employers, and prospects

Keep accurate records of all calls, outcomes, and follow-ups

Source and manage own data lists for calling activity

Arrange own appointments and manage diary effectively

Follow up leads and maintain consistent call volumes

Work to targets and KPIs

Support the wider team with administrative tasks where required

Role-Specific Requirements

Confident telephone manner

Ability to work independently and manage own workload

Target-driven and self-motivated

Desirable

Previous experience in a contact centre, sales, or customer service role

Experience in apprenticeships, training, or education sector

Standard Requirements (All Roles)

IT literacy – competent with Outlook, Word, Excel, and PowerPoint

Good written and spoken English

Professional, reliable, and team-focused

Strong organisational skills and attention to detail

Ability to meet deadlines and manage multiple tasks

What We Offer

Office-based working environment

Full training provided

Equipment supplied

Salary based on experience

28 days holiday (including bank holidays)

Requirements at Offer Stage

Minimum of 2 references

Proof of qualifications

Professionalism will be expected at all times.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Telecalling Executive job

What skills and experience do you need for this Telecalling Executive job?
Ans : To apply for this Telecalling Executive job, candidates should have skills like Computer Knowledge, International Calling, MS Excel, Outbound/Cold Calling, Communication Skill along with 0-3 years of experience.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
How many vacancies are there for this Telecalling Executive job?
Ans : There is 1 vacancy for this Telecalling Executive role.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What does the role of Telecalling Executive involve?
Ans : As a Telecalling Executive, your work will involve skills like Computer Knowledge, International Calling, MS Excel, Outbound/Cold Calling, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telecalling Executive position is Andheri (West), Mumbai.
Who is the right fit for this Telecalling Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, MS Excel, Outbound/Cold Calling, Communication Skill with 0-3 years of experience is the right fit for this Telecalling Executive job.
What makes this Telecalling Executive job a good opportunity?
Ans : This Telecalling Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.