Telecalling Executive

Job Description – Tele Caller

Job Role: Tele Caller / Customer Support Executive

Location: Najafgarh Delhi

Employment Type: Full-time

Qualifications:

⦁ 12th pass/Graduate preferred.

⦁ Prior tele-calling or customer service experience is an advantage

Salary: 18,000-20,000

Responsibilities:

⦁ Make outbound calls to potential students, parents, and working professionals regarding hostel accommodation.

⦁ Handle inbound inquiries and provide detailed information about facilities, pricing, and availability.

⦁ Maintain a database of leads and follow up regularly to convert inquiries into bookings.

⦁ Assist callers with check-in/check-out procedures, admission formalities, and room allocation details.

⦁ Provide excellent customer service and resolve queries politely and professionally.

⦁ Coordinate with hostel management for updates on room vacancies and ongoing promotions.

⦁ Record feedback from customers and share insights to improve service quality.

⦁ Achieve daily/weekly call targets and booking conversion goals.

Required Skills:

⦁ Good communication skills in Hindi and basic English.

⦁ Confident, polite, and customer-focused approach.

⦁ Basic computer knowledge (MS Excel / CRM entry).

⦁ Ability to handle high call volume and maintain professionalism.

⦁ Good convincing and follow-up skills.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Twelve Customer Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 10 Telecalling Executive at Twelve Customer Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.