Telesales Telecalling Executive

15,000 - 30,000 /month

Stone One Point Service Llp

Dashrath Puri, Delhi

6+ months Experience in Telesales / Telemarketing

10 Openings

Full Time

Job Highlights

Sales Type: BPO

10th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Description – Tele-Collection Officer (TCO) / Senior TCO (DRA Mandatory)

collection agency

Position: Tele-Collection Officer (TCO) / Senior TCO

Location: Mumbai | Delhi | Chennai | Hyderabad

Employment Type: Full-Time

Salary: ₹2.0 LPA – ₹3.6 LPA + Performance Incentives (Up to 100% of Fixed Pay)

Experience: 1–5 Years in Tele-Collections, Tele-Sales, or Customer Service

Qualification: DRA Certification Mandatory

About the Role

We are looking for dynamic and result-oriented Tele-Collection Officers to manage delinquent and pre-delinquent customer accounts. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to achieve collection targets while maintaining compliance and service quality.

Key Responsibilities

Contact customers regarding overdue payments using approved calling scripts.

Negotiate and obtain Promise-to-Pay (PTP) commitments.

Resolve customer queries professionally and effectively.

Understand reasons for payment defaults and provide suitable resolutions.

Update customer interactions accurately in the CRM system.

Maintain complete call documentation and follow compliance guidelines.

Achieve daily, weekly, and monthly collection targets.

Ensure high productivity and quality standards.

Work collaboratively with the collections team to improve overall performance.

Required Skills

Excellent communication and negotiation skills.

Experience in Tele-Collections, Tele-Sales, or Customer Service.

Strong customer handling and problem-solving abilities.

Knowledge of CRM tools and MS Office.

Ability to work in a target-driven environment.

Eligibility

DRA Certification is mandatory.

Prior experience in Tele-Collections/Tele-Sales/Customer Service.

Immediate joiners preferred.

Compensation & Benefits

Fixed Salary: ₹2.0 LPA – ₹3.6 LPA

Performance Incentives up to 100% of Fixed Salary

Career growth opportunities into Team Leader and Strategy roles within 12–18 months

High-performance work environment with AI-driven collection technology

Learning and development opportunities

If you're interested, share your updated resume today!

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6+ years Experience.

More about this Telesales Telecalling Executive job

Who is eligible to apply for this Telesales Telecalling Executive job at Stone One Point Service Llp?
Ans : Candidates should have a 10th Pass and above qualification for this Telesales Telecalling Executive job offered by Stone One Point Service Llp.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this Telesales Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telesales Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dashrath Puri, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telesales Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Telesales Telecalling Executive job is located in Dashrath Puri, Delhi.
Why should you apply for this Telesales Telecalling Executive job?
Ans : This Telesales Telecalling Executive job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.