Key Responsibilities
Handle customer calls and enquiries in a professional manner
Contact leads from the company’s internal database and verified sources
Understand customer needs through simple conversations
Share basic information and clarify common questions
Follow up with customers to ensure continuity of communication
Maintain call records and update lead status
Identify potential customers through basic internet research when required
Who Can Apply
Candidates with good spoken communication skills
Comfortable speaking on phone for multiple conversations daily
Patient, polite, and service-oriented attitude
Ability to follow a structured daily work process
No technical knowledge required — training provided
Why This Role Is a Good Fit
Head Office, office-based position
No field work or travel required
Predictable work routine with defined responsibilities
Supportive work environment focused on communication quality
Experience
0–4 years in customer care, customer support, calling, or inside coordination roles
Freshers with strong communication skills are welcome