Key Responsibilities:
Direct Communication:
Telecallers directly interact with customers through phone calls, providing a personal touch.
Sales and Lead Generation:
Many telecalling roles focus on sales, where representatives aim to convert leads into customers or close deals.
Customer Service:
Some telecalling positions involve providing customer support, addressing queries, and resolving issues.
Product/Service Promotion:
Telecallers may promote specific products or services to potential customers, highlighting their features and benefits.