Telesales Telecalling Executive

Job Description - Tele Sales Executive (Solar Company)

Company Introduction

Founded in 1996, and based in Dombivali, Indus Instruments Private Limited (INDUS) is today a market leader in manufacturing power electronics equipment & renewable energy products. INDUS has earned reputation & trust in the market by offering unique technology solutions, high quality products & unparalleled customer support in business areas of energy conservation & generation.

Job Title - Tele Sales Executive

Department - Sales & Business Development

Location - Dombivili

Job Summary

We are looking for an energetic and persuasive Tele Sales Executive to promote our solar energy solutions, generate qualified leads, and convert prospects into customers through outbound and inbound calls. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to achieve sales targets.

Key Responsibilities -

Make outbound calls to prospective customers from company-generated leads and databases.

Handle inbound customer inquiries and provide information about rooftop solar systems, solar water heaters, batteries, and other solar products.

Understand customer requirements and recommend suitable solar solutions.

Explain the benefits of solar energy, government subsidies, financing options, and return on investment (ROI).

Qualify leads and schedule appointments/site visits for the field sales team.

Follow up with potential customers until the sale is closed.

Maintain accurate customer records and update the CRM system.

Achieve daily call, lead generation, and monthly sales targets.

Resolve customer queries and coordinate with internal teams for smooth customer service.

Prepare daily, weekly, and monthly activity reports.

Required Qualifications -

Graduate in any discipline (12th pass candidates with relevant experience may also be considered).

1–3 years of experience in telesales, telecalling, customer service, or inside sales.

Experience in the solar, electrical, renewable energy, insurance, telecom, banking, or real estate industry is preferred.

Required Skills -

Excellent communication skills in English, Hindi, and the local language.

Strong persuasion, negotiation, and customer-handling skills.

Ability to achieve sales targets in a fast-paced environment.

Basic knowledge of MS Office and CRM software.

Positive attitude, confidence, and willingness to learn.

Key Performance Indicators (KPIs) -

Number of calls made per day.

Qualified leads generated.

Appointments booked for the sales team.

Lead-to-sale conversion rate.

Monthly sales target achievement.

Customer satisfaction and follow-up completion.

Salary & Benefits -

Competitive fixed salary

Attractive incentives based on performance

Monthly and quarterly performance bonuses

Training on solar products and sales techniques

Career growth opportunities -

Paid leave and other company benefits as per policy

Excellent telephone etiquette and interpersonal skills.

Strong customer relationship management abilities.

Target-oriented with a proactive approach.

Passion for sales and renewable energy.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.