Telecalling Executive

A TeleCaller, also known as a Telemarketing Executive or Customer Service Representative, is responsible for:

Key Responsibilities

1. *Making Outbound Calls*: Contacting customers or potential customers to promote products or services, conduct surveys, or follow up on leads.

2. *Responding to Inbound Calls*: Answering customer inquiries, resolving issues, and providing support via phone or other communication channels.

3. *Lead Generation*: Identifying potential customers and generating leads for sales teams.

4. *Customer Relationship Management*: Building and maintaining relationships with customers, understanding their needs, and providing solutions.

5. *Data Entry and Management*: Updating customer information, logging calls, and maintaining records.

Essential Skills

1. *Communication Skills*: Excellent verbal and written communication skills, with the ability to articulate complex information clearly.

2. *Customer Service Skills*: Ability to provide exceptional customer service, handle complaints, and resolve issues.

3. *Product Knowledge*: Familiarity with products or services, including features, benefits, and technical specifications.

4. *Time Management*: Managing multiple calls, prioritizing tasks, and meeting performance targets.

5. *Adaptability*: Ability to adapt to changing situations, customer needs, and product offerings.

Industries

1. *Telecom*: Telecommunication companies, mobile operators, and service providers.

2. *Sales and Marketing*: Companies promoting products or services through telemarketing.

3. *Customer Service*: Organizations providing customer support and service through phone or other channels.

Requirements

1. *Education*: Minimum HSC or equivalent, with some companies requiring a degree or diploma.

2. *Experience*: Prior experience in customer service, sales, or telemarketing is desirable.

3. *Training*: Companies often provide training on products, services, and communication skills.

Benefits

1. *Flexibility*: TeleCaller roles can offer flexible working hours, including shifts or part-time opportunities.

2. *Career Growth*: Opportunities for career advancement to senior roles, such as team lead or manager.

3. *Skill Development*: Developing essential skills, such as communication, customer service, and time management.

If you have any specific questions about TeleCaller roles or requirements, feel free to ask!

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Tirunelveli.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., IMATICSS TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 10 Telecalling Executive at IMATICSS TECHNOLOGIES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.