JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP OFFICER :
=> This is permanent job on roles of Fin fortune financial services Pvt Ltd with fixed salary + high
incentives.
=> Be part of fastest growing digital sales channel in financial services industry.
=> This will be permanently working from office only (Not a Work from Home).
Job Designation: Customer relationship Officer (CRO)
Job Locations: Vadapalani Chennai
Experience: 0 – 3 years
Key Role & responsibilities:
=> Day shift. Shift timing 9.30-6.30
=>This position is primarily responsible for receiving / attending the inbound calls from existing
customers to resolve their complaints & queries and give them the service against the banking
products and services.
=> Developing and maintaining banking relationships with a select group of Individual customers by
providing them exceptional individualized customer service, thereby achieving targeted growth and
service norms.
Job Description:
to attend the inbound calls of customers in Retail Liabilities and process the queries & requests to
customer's satisfaction.
to identify and convert the opportunities for cross selling (banking product) on customer's call.