Customer Success Associate/ Tele sales (Hindi Speaker) – Bengaluru | Work From Office
Location: Bengaluru
Work Mode: Onsite
Schedule: Monday–Saturday, 10:00 AM – 7:00 PM
Experience: 6 months – 2+ years
Male candidates preferred (due to the nature of the role)
⭐ About the Role
We are looking for a motivated, empathetic, and confident Customer Success Associate who is fluent in Hindi. You will be supporting customers in the sensitive area of male reproductive healthcare, ensuring professionalism, empathy, and complete confidentiality at every step.
Key Responsibilities
Assist customers with appointment scheduling, follow-ups, and order processing
Provide clear, accurate information about our healthcare services
Handle inbound and outbound calls with professionalism
Resolve customer queries with empathy and patience
Maintain accurate customer records in Zoho CRM
Uphold strict discretion and confidentiality in every interaction
Requirements (Must-Have)
Work From Office – Bengaluru
Fluency in Hindi (mandatory)
Any Graduate (preferred)
6 months+ experience in Tele calling / Customer Support (preferred)
Excellent communication skills with an empathetic and professional tone
Strong commitment to confidentiality and customer sensitivity
Why Join Us?
Opportunity to work in a mission-driven healthcare startup
Exposure to sensitive patient communication and high-impact work
Supportive team environment with learning opportunities