Telecalling Executive

About the Role

We are looking for enthusiastic Call Centre Executives to join our growing healthcare call centre team. You will handle both sales (outbound) and customer service (inbound) calls, helping patients and customers with their queries while driving conversions. This is a great opportunity to grow in a fast-paced environment with attractive incentives.

Responsibilities

• Make outbound calls to potential customers and convert leads into sales

• Handle inbound calls and resolve customer queries professionally

• Meet daily/weekly/monthly call and conversion targets

• Maintain accurate records of calls and customer interactions in CRM

• Follow up with customers to ensure satisfaction and repeat business

• Adhere to SOP and quality guidelines

Requirements

• Minimum 6 months of experience in telesales/BPO

• Experience in both sales (outbound) and service (inbound) preferred

• Healthcare / pharma / diagnostics industry experience is a plus

• Basic computer skills and familiarity with CRM software

• Strong communication skills in Hindi and English

• Target-oriented with a positive attitude

• Minimum 12th pass (Graduate preferred)

Why Join Us

• Attractive incentive structure – earn avg. ₹15,000 incentives

• Convenient location near Uttam Nagar Metro Station

• Growth opportunities as the company scales

• Supportive team environment and training

• Be part of a fast-growing healthcare company

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.