Responsible for contacting potential customers over the phone and informing them about available bank loan products, including eligibility, features, documentation, and application procedures. The role involves generating leads, understanding customer requirements, explaining suitable loan options, following up with interested customers, and maintaining regular communication to support successful loan applications.
Key Responsibilities:
- Make outbound calls to prospective customers and generate loan leads.
- Explain bank loan products, eligibility criteria, and required documents.
- Understand customer financial requirements and provide relevant information.
- Follow up with leads and maintain customer records.
- Coordinate with the sales and loan-processing teams.
- Achieve assigned calling, lead-generation, and conversion targets.
- Maintain professional communication and good customer relationships.