Telecalling Assistant

15,000 - 16,000 /month

Smile India Trust

Sector 4 Noida, Noida

0 - 2 years Experience in Telesales / Telemarketing

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

Job Title: Telecaller

Location: A-100 Sector 4 Noida
Employment Type: Full-time

Job Summary:
We are looking for a motivated and empathetic Telecaller to connect with potential donors, volunteers, and beneficiaries. The ideal candidate will communicate our mission effectively, build relationships, and support fundraising and awareness campaigns.

Key Responsibilities:

Make outbound calls to potential donors, supporters, and stakeholders
Explain the NGO’s mission, programs, and ongoing campaigns
Encourage donations, volunteer participation, or event registrations
Maintain and update call records and donor databases
Handle inbound inquiries and provide accurate information
Follow up with previous donors and leads
Meet daily/weekly calling and engagement targets

Requirements:

Proven experience as a telecaller, customer support, or similar role (preferred)
Excellent communication and interpersonal skills
Ability to persuade and build rapport over phone calls
Basic computer knowledge (MS Excel, CRM tools is a plus)
Fluency in [insert languages, e.g., Hindi and English]
Passion for social work and alignment with NGO values

Key Skills:

Strong verbal communication
Active listening
Convincing and negotiation skills
Time management
Positive and patient attitude

Compensation & Benefits:

Salary: [Insert range] + incentives (if applicable)
Opportunity to work for a social cause
Skill development and growth opportunities

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Telecalling Assistant job

What skills and experience do you need for this Telecalling Assistant job?
Ans : To apply for this Telecalling Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling, Wiring, Communication Skill along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Assistant job ranges between ₹15,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Noida, Noida.
How many vacancies are there for this Telecalling Assistant job?
Ans : There are 25 vacancies for this Telecalling Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Telecalling Assistant role. Only female candidates are eligible.
What are the key responsibilities of this Telecalling Assistant job?
Ans : As a Telecalling Assistant, key responsibilities include skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Telecalling Assistant position is Sector 4 Noida, Noida.
Who is the right fit for this Telecalling Assistant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling, Wiring, Communication Skill with 0-2 years of experience is the right fit for this Telecalling Assistant job.
What makes this Telecalling Assistant job a good opportunity?
Ans : This Telecalling Assistant job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 25 openings.