Telecaller Outbound

An Automobile Telecaller's job is to generate sales leads and book appointments by calling potential and existing customers, explaining vehicle models, promotions, and service offers, while also handling inquiries, resolving complaints, and updating customer info in CRM, requiring strong communication, persuasion, and data entry skills to meet sales targets. 

Key Responsibilities:

• Outbound Calling: Make calls to potential leads to introduce new vehicles, discounts, service packages, warranties, and schedule test drives or appointments.

• Inbound Call Handling: Answer customer questions about products, features, pricing, and services.

• Lead Management: Generate new leads, follow up on existing ones, and smoothly pass qualified opportunities to the sales team.

• Customer Relationship Building: Build rapport, understand customer needs, and offer suitable solutions, ensuring a positive experience.

• Data Entry & Reporting: Accurately record all call details, customer feedback, and updates in the CRM system.

• Target Achievement: Meet daily/monthly targets for calls, leads, and appointments.

• Upselling/Cross-selling: Suggest additional services or products like extended warranties or service packages. 

Essential Skills & Qualifications:

• Excellent verbal communication & persuasive skills.

• Ability to handle stress, rejection, and follow scripts.

• Proficiency with CRM software.

• Good understanding of MS Excel, strong data entry.

• Knowledge of auto products (a plus). 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Rb Placement.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 10 Telecaller Outbound at Rb Placement
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.