Telecaller Outbound

• Role : CCA (Customer Care Associate)

• Channel : Outbound

• Profile : Outbound Sales

• Languages : Fluency in English & Hindi and any one regional language preferably Tamil/Malayalam/Telugu/Oriya/Kannada/Marathi.

• Experience : Minimum one-year outbound sales experience. Freshers can be considered basis good communication skills and Linguistic language only.

CCAs should be comfortable to handle both inbound and outbound calls.

 

Job Summary :
Outbound calling activity involves cross selling to existing set of customers and also converting new to bank leads getting generated via various digital campaigns.

Detailed Responsibilities

·         Meeting daily calling productivity  target.

·         Meeting daily lead generation target

For NTB and existing customers.

·         Meeting daily and monthly conversion target as per goal sheet.

·         Attending daily team meetings for progress and performance.

·         ESQ on every customer contact.

·         Regular training on LUMOS

·         Adherence to code of conduct and compliance.

·         High on quality scores and proficiency test.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹1000 - ₹30000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., leading Bank.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 50 Telecaller Outbound at leading Bank
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.