Telecaller Outbound

telecaller job involves making outbound calls to promote products/services and handling inbound calls for inquiries and complaints. Key responsibilities include generating leads, persuading customers, resolving issues, maintaining call records, and meeting sales targets. Skills like excellent communication, a persuasive attitude, and CRM familiarity are essential.  

Key responsibilities

• Outbound calls:

  Contact potential and existing customers to promote products or services, explain features and pricing, and generate sales. 

• Inbound calls:

  Handle customer inquiries, provide information, and resolve complaints or issues. 

• Lead management:

  Generate sales leads and follow up with prospects to convert them into customers. 

• Customer relationship management:

  Build rapport with customers, maintain accurate records of interactions, and update CRM systems. 

• Sales and data analysis:

  Meet sales targets, process orders, and provide feedback from customer conversations to the sales or support team. 

Required skills and qualifications

• Communication: Strong verbal communication and interpersonal skills to engage effectively with customers. 

• Persuasion: The ability to persuade customers and handle objections professionally. 

• Technical skills: Basic computer skills, familiarity with CRM software, and the ability to use telephone systems. 

• Problem-solving: Ability to understand customer needs and provide suitable solutions. 

• Other: Good time management, multitasking, and the ability to work under pressure are often required. A high school diploma or a bachelor's degree is typically needed. 

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Intermedia Cable Communication Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 5 Telecaller Outbound at Intermedia Cable Communication Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.