Telecaller Outbound

We are looking for a Telesales( outbound) to join our team Intermedia Cable Communication pvt ltd . This role involves making and receiving calls to interact with customers, provide information, and generate leads. This role often focuses on sales, customer service, or telemarketing, with the goal of increasing customer satisfaction and driving business growth. 

Key Responsibilities:

• Outbound Calling: ( we provide Data )

  Making calls to potential customers to promote products or services, explain features and benefits, and persuade them to make purchases or schedule appointments. 

• Inbound Handling:

  Answering customer inquiries, concerns, and complaints, providing support and resolving issues. 

• Lead Generation:

  Identifying potential leads, following up with prospects, and converting interest into sales. 

• Customer Interaction:

  Engaging with customers, building rapport, and providing a positive experience. 

• Documentation:

  Maintaining accurate records of customer interactions in a CRM system, including call details, queries, responses, and resolutions. 

• Compliance:

  Adhering to regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices. 

• Sales Targets:

  Contributing to team performance and meeting sales targets by effectively promoting products and services. 

• Product Knowledge:

  Staying informed about products and services to answer customer inquiries and provide accurate information. 

• Feedback:

  Gathering insights from customer interactions to provide valuable feedback for product and service improvement. 

Skills Required:

• Excellent Communication Skills: Strong verbal and written communication skills are essential for effective interactions with customers ( Hindi English & Marathi ). 

• Persuasion and Negotiation Skills: Ability to persuade customers, negotiate deals, and close sales. 

• Customer Service Skills: Patience, empathy, and the ability to handle various customer inquiries and complaints. 

• Interpersonal Skills: Ability to build rapport with customers and maintain positive relationships. 

• Listening Skills: Ability to actively listen to customer needs and concerns. 

• Computer Skills: Basic computer skills . 

• Sales and/or Telemarketing Experience: Prior experience in sales, telemarketing, or customer service roles can be beneficial. 

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., INTERMEDIA CABLE COMMUNICATION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 15 Telecaller Outbound at INTERMEDIA CABLE COMMUNICATION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Rotational Shift.