Tele Sales Executive Job Description:
Position Title: Tele Sales Executive/ Customer Support Executive
Location: Domlur, Bengaluru
Job Type: Full-Time
Job Summary:
We are seeking a dynamic and results-driven Tele Sales Executive to generate sales leads, promote our products/services, and achieve revenue targets through effective communication with prospective clients over the phone.
Key Responsibilities:
Contact potential customers via phone to promote products/services and generate sales.
Understand customer needs and recommend suitable solutions.
Maintain detailed records of calls, customer interactions, and sales activities.
Achieve daily, weekly, and monthly sales targets.
Handle customer objections professionally and provide appropriate solutions.
Collaborate with the sales team to develop strategies for lead generation.
Follow up with potential clients to close sales and build long-term relationships.
Qualifications & Skills:
Excellent communication and interpersonal skills.
Proven experience in tele sales or similar role preferred.
Ability to handle rejection and stay motivated.
Good persuasive and negotiation skills.
Basic computer skills and familiarity with CRM software is a plus.
High school diploma or equivalent; a degree in marketing or related field is a plus.
Customer Support Executive Job Description:
Position Title: Customer Support Executive
Location: [Insert Location]
Job Type: [Full-Time/Part-Time/Contract]
Job Summary:
We are looking for a patient and empathetic Customer Support Executive to handle customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate should be able to communicate effectively and provide timely solutions.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional manner.
Resolve product or service issues by clarifying customer concerns, determining the cause, and providing solutions.
Maintain detailed records of customer interactions and transactions.
Follow up to ensure customer satisfaction.
Escalate unresolved issues to the appropriate departments.
Provide feedback on customer issues to improve products/services.
Promote customer loyalty through excellent service.
Qualifications & Skills:
Excellent verbal and written communication skills.
Strong problem-solving skills.
Patience and a positive attitude.
Ability to handle stressful situations professionally.
Experience in customer support or related field preferred.
Basic computer literacy and familiarity with support tools.
High school diploma or equivalent; degree in related field is a plus.
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