Telecaller Outbound

Job Title: Customer Support Executive – Airline Process

📍 Location: Turbhe (Navi Mumbai)

💼 Employment Type: Full-Time

💰 Salary: ₹28,500 CTC | ₹24,000 In-Hand

🕒 Shift Timing:

👨 Male Candidates: Rotational Shifts (24x7)

👩 Female Candidates: Day Shifts (Any 9 hours till 8 PM)

📆 Weekly Off: 1 Rotational Off

📈 Experience: Minimum 6 Months in Customer Service

🧩 About the Role:

Join our vibrant and fast-growing Airline Customer Support Team and become the voice of a leading airline brand! You’ll assist customers via calls, chats, and emails, ensuring a smooth and satisfying travel experience.

🔑 Key Responsibilities:

📞 Handle customer queries and complaints through voice, chat, and email

📲 Manage inbound and outbound customer interactions professionally

🧾 Provide accurate details on flight bookings, schedules, policies, and more

🚨 Resolve complaints effectively and escalate complex cases when required

📋 Perform back-office operations such as documentation and follow-ups

🌟 Ensure high levels of customer satisfaction and service quality

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., 1 POINT 1 SOULTION LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 10 Telecaller Outbound at 1 POINT 1 SOULTION LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.