Job Title: Telecaller – Wellness Clinic (Thane, Mumbai)
Location: Thane (W), Mumbai
Job Type: Full-time
Experience Required: Minimum 6 months in telecalling
About the Role:
We are looking for enthusiastic and customer-friendly Telecallers to join our Wellness Clinic at Thane (W), Mumbai. The role involves engaging with patients over the phone, explaining wellness plans, and scheduling appointments.
Key Responsibilities:
Make outbound and receive inbound calls to/from patients.
Explain clinic’s wellness programs and services clearly.
Book appointments and maintain proper follow-up.
Ensure excellent customer service and communication.
Requirements:
Minimum 6 months of telecalling experience (healthcare or wellness industry preferred).
Good communication skills in Hindi, Marathi, and English.
Patient, polite, and customer-focused attitude.
Ability to handle queries confidently and maintain call records.
Salary & Benefits:
Competitive salary (based on experience).
Incentives for successful conversions and appointments.