Telecaller

Telecaller- Job description

• Conduct outbound calls to prospective customers or existing clients.

• Introduce and promote products or services offered by the company.

• Explain product features, benefits, and pricing to potential customers.

• Answer questions and address concerns raised by customers.

• Follow a script or sales pitch to ensure consistent communication.

• Maintain a polite and professional tone during phone conversations.

• Identify and generate leads for the sales team.

• Update customer information and sales activities in the company's database.

• Generate new leads through proactive outreach and relationship management

• Participate in training programs to improve product knowledge and sales techniques.

• Collaborate with team members and sales managers to achieve departmental goals.

• Keep abreast of industry trends, competitors, and market conditions.

• Adhere to company policies, guidelines, and ethical standards.

• Follow up with existing and past enquiries from the customer database to generate repeat business.

• Schedule appointments and meetings for the sales team with potential clients.

• Manage and encourage customers to submit Google reviews after service completion.

• Maintain proper records of communications, leads, and follow-up actions in CRM tools or company systems.

• Collaborate with internal teams (service, delivery, and technical departments) to ensure customer requirements are met efficiently.

• Conduct post-sales and service feedback calls to ensure customer satisfaction.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Wareshare Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Wareshare Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.